FAQs

Are your products safe for my children?

Yes, our products are FDA Compliant and tested. Please consult your child’s physician for any potential allergies to our products prior to use.

Will hand sanitizer dry out my skin?

Our hand sanitizer is made with Vitamin E and Aloe to provide extra moisturizing to the skin when applied. Excessive use may potentially cause some drying of the skin.

Do you offer wholesale pricing?

Yes, we offer wholesale pricing based on quantities ordered. Please send a request to orders@ittybittyspider.com for more information.

How long will it take for my order to arrive?

We offer various USPS shipping methods for customers in the US. Standard shipping time varies based on the method. Normal processing times are 1-3 days from order date. *Due to COVID, shipping times have been longer than usual.

Do you allow returns or exchanges?

Yes, any returns or exchanges must be submitted within 14 days of purchase. We will replace any damaged or defective product. Please submit a return request to orders@ittybittyspider.com

How much is shipping?

Shipping costs vary based upon quantities ordered and where the products are being shipped.